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General Policies
Registration Information
Register online at hamlinrecreationny.com or in the recreation office. If a program is cancelled due to low enrollment, all registered participants will be notified. We do not send activity reminders. Mark your calendar.
Please!
Do not drop off your child prior to class times and be prompt and picking up him/her at the end of the programs. For your child’s safety, please come into the program location to drop off/pick up your child.
Important Notice
You must pre-register for all programs unless otherwise noted. Only those registered will be notified in case of cancellation.
Refund Policy
- Cancellations: Must be made 7 days prior to the program start date to qualify for a refund.
- Fees: A $10 cancellation fee will be deducted.
- Refunds: No refund If canceled within 7 days of the program start date or once the program has begun, unless the program is canceled by the Recreation Department. No refunds for vendor events. Summer Camp refund requests must be made within 14 days prior to date care is needed.
- Participant Illness or Injury: Refunds considered with the submission of a doctor's note. A pro-rated refund may be issued, minus the cost of uniforms, supplies, and the $10 cancellation fee.
- Facility Rentals: Please refer to the rental agreement for specific cancellation and refund terms.
- All Refunds are subject to Town Board Approval.
Special Accommodations
If you are in need of special accommodations, please make us aware of your needs by email or by calling the recreation office.
Photo Policy
Photos may be taken of participants in programs, classes and activities, or of people in the Town’s parks. Please note these photos may be used in future brochures, websites, social media websites, pamphlets, flyers or news releases.